Terms and Conditions

1. SEDAN CAR (FORD FUSION / TOYOTA PRIUS / SIMILAR) CAN ACCOMMODATE UP TO 2 ADULTS AND 1 KID WITH 2 BIG BAGS
2. TOYOTA / NISSAN / HONDA MINI VAN CAN ACCOMMODATE 4 PAX WITH 4 BIG BAGS
3. MERCEDES VITTO / VIANO CAN ACCOMMODATE 6 PAX WITH 6 BIG BAGS
4. SEDAN AND MINI VAN ARE INCLUDED WITH ENGLISH SPEAKING DRIVER CUM GUIDE
5. SPRINTER CAN ACCOMMODATE UP TO 16 PAX AND IS INCLUDED WITH PROFESSIONAL GUIDE
6. HOTEL CANCELLATION CHARGES UP TO 15 DAYS OF ARRIVAL IS 25%, BETWEEN 8 - 14 DAYS IS 35%, AND BETWEEN 1 - 7 DAYS IS NON-REFUNDABLE
7. IN CASE OF ANY VISA REJECTIONS WE WILL HANDLE THOSE AS EXCEPTIONAL CASES AND SUPPORT HOTEL CANCELLATIONS ON CASE-BY-CASE BASIS
8. IN CASE OF ANY DENIAL TO THE COUNTRY, THOSE CASES WILL BE HANDLED CASE-BY-CASE AND HOTEL CANCELLATIONS WILL BE SUPPORTED SEPARATELY
9. IF THE GUESTS ARE CARRYING MORE THAN 1 BIG BAG PER PASSENGER THEN AGENCIES CAN CONSIDER ADDING SUPPLEMENTARY COST OF EXTRA VEHICLE. FOR TOURS AND INTERCITY TRANSFERS PASSENGERS MUST BE INFORMED TO CARRY LUGGAGE AS PER VEHICLE CAPACITY AND KEEP EXTRA AT HOTEL IN TBILISI / EXIT CITY.
10. INFANT 0-2 YEARS ON LAP IS COMPLEMENTARY
11. CHILD 2 - 6 YEARS HAS NO ACCOMMODATION AND ENTRANCE COST. RULES:
    • 1 CHILD CAN BE ACCOMMODATED IN A SEDAN CAR WITH 2 ADULTS
    • 1 CHILD CAN BE ACCOMMODATED IN TOYOTA / NISSAN / HONDA MINI VAN WITH 4 ADULTS
    • 2 CHILDREN CAN BE ACCOMMODATED IN TOYOTA / NISSAN / HONDA MINI VAN WITH 3 ADULTS
    • 1 CHILD CAN BE ACCOMMODATED IN MERCEDES VITTO / VIANO MINI VAN WITH 5 ADULTS
    • 2 CHILDREN CAN BE ACCOMMODATED IN TOYOTA / NISSAN / HONDA MINI VAN WITH 4 ADULTS
    AN UPGRADE COST CAN BE APPLIED TO ADULTS IF THEY HAVE MORE CHILDREN AND A BIGGER VEHICLE IS NEEDED. COST IS MENTIONED IN SUPPLEMENTARY COSTS.
12. CHILD ABOVE 6 YEARS WILL BE CHARGED SAME AS ADULT
13. GRANDEUR, COURTYARD BATUMI DO STOP SALE ON CERTAIN DATES. PREFER STEPS BATUMI OVER GRANDEUR AS STEPS IS HB. ALWAYS MENTION "/ SIMILAR" AGAINST HOTELS IN QUOTES.
14. ALL THE HOTELS ARE BB AND ONLY STEPS BATUMI IS HB
15. PAYMENT OPTIONS:
    • WE ACCEPT USD IN CASH OR INR IN CASH AT RATE OF XE + 3 INR
    • PAYMENT AT ARRIVAL POSSIBLE WITH 50% INVOICE DEPOSIT IN INR
16. BOOKING CONFIRMATION / HOTEL VOUCHERS:
    • BEFORE VISA: 100 USD PP
    • AFTER VISA: 50% OF INVOICE IF DEPARTURE > 30 DAYS
    • 100% OF INVOICE IF DEPARTURE < 30 DAYS
17. TRANSFER TBILISI ↔ BATUMI CAN COVER PROMOTHEUS CAVE + MARTVILI CANYON SUBJECT TO TRAFFIC. IF ONLY ONE POSSIBLE, NO REFUND.
18. 4X4 RIDE IN KAZBEGI SUBJECT TO WEATHER. IF CANCELLED, NO REFUND.
19. ENGLISH-SPEAKING DRIVERS HAVE BASIC SKILLS. FOR FLUENT ENGLISH, UPGRADE TO PROFESSIONAL GUIDE REQUIRED.
20. IN CASE OF FLIGHT CHANGES, ITINERARY ADJUSTED CASE-BY-CASE BUT NO REFUND FOR TOURS/EXCURSIONS MISSED.