1. Information We Collect

a. Personal Information

We may collect the following information when you book or inquire about tours, packages, or excursions:

· Full name

· Contact details (email, phone number, address)

· Passport and visa details (if applicable)

· Travel preferences

· Emergency contact

· Payment information

b. Automatically Collected Information

When you use our Platform, we may automatically collect:

· IP address

· Device type and OS

· Location data

· Browser type

· Access times and pages viewed

· Cookies and session data

2. How We Use Your Information

We use your information to:

· Process bookings and reservations

· Customize travel packages and experiences

· Communicate confirmations, updates, or cancellations

· Provide customer service and support

· Comply with legal or regulatory obligations

· Improve and personalize our services

· Send promotional offers (only with your consent)

3. Sharing of Information

We do not sell your personal information. We may share it with:

· Travel service providers (hotels, tour operators, transport services)

· Payment gateway providers for processing transactions

· Government authorities if required for visa or legal compliance

· Third-party vendors who support our operations under confidentiality agreements

4. Data Retention

We retain your personal data as long as:

· It is required for the purpose for which it was collected

· Required under applicable laws

· Necessary to resolve disputes or enforce agreements

5. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

· Access your personal information

· Correct or update your data

· Withdraw consent for marketing communications

· Request deletion of your data (subject to legal exceptions)

To exercise your rights, please email us at: info@mytripmarket.com

6. Cookies and Tracking Technologies

Our Platform uses cookies to:

· Improve user experience

· Analyze traffic and usage patterns

· Serve targeted advertisements (if applicable)

You may manage cookie preferences through your browser settings.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards to:

· Protect your data from unauthorized access, alteration, or disclosure

· Secure payment transactions with industry-standard encryption

However, no method of transmission over the Internet is completely secure.

8. Third-Party Links

Our Platform may contain links to third-party websites (e.g., hotel or airline websites). We are not responsible for their privacy practices or content. We encourage you to review their privacy policies.

9. International Transfers

As we operate in Georgia and serve international travelers, your information may be transferred and stored outside your country. We ensure such transfers are in compliance with applicable data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, the “Effective Date” will be revised. We encourage you to review this policy periodically.

11. Confidentiality of Client Information

We treat all personal, contact, and payment information provided by our clients as strictly confidential. Such information is collected and used solely for the purposes of completing bookings, processing payments, and providing requested services. We do not sell, rent, or share client information with unauthorized third parties. Disclosure of client data is made only when required by law or for legitimate business purposes, such as processing a payment transaction through our authorized partners.

12. Payment Information Handling

For the security of our clients, we do not store or retain any credit or debit card details on our servers. All payment transactions are processed exclusively through secure, PCI-DSS–compliant payment gateways. This ensures that your financial information is transmitted safely and directly to the payment processor, without being accessible to our systems.

13. Data Security and Encryption

We use industry-standard security measures to protect client information from unauthorized access, misuse, or disclosure. All sensitive data exchanged between the client and our website is encrypted using Secure Socket Layer (SSL) technology. We also regularly review and update our technical and organizational safeguards to maintain a high level of data protection.

14. Commitment to Confidentiality

We are committed to protecting the confidentiality of our clients’ information at all times. Access to client data is strictly limited to authorized personnel who require such access to perform their professional duties. Any breach of confidentiality obligations by our team or partners is taken seriously and may result in disciplinary or legal action.